Guided creative problem-solving can invite significant insights and surface unique solutions for teams and organizations. Plus, it’s fun.
What is human-centered design?
Human-Centered Design Facilitations
Interested in learning more or bringing HCD to your work? I can tailor a facilitation to your needs—from a workshop or virtual meeting to leadership of a full project. Teasing out impactful solutions is within reach.
Partial client list:
- Abington Hospital
- Georgia Pacific
- Health Services Advisory Group
- Johns Hopkins School of Medicine
- Legg Mason
- Nemours Children’s Hospital
- Peabody Institute
- Thomas Jefferson University
- Tzu Chi University
- Yaşar University
CASE STUDY
Mapping OUD
Client: Thomas Jefferson University
A two-year Pew-funded research project culminated in a 77-page research report with 33 maps.
The goal of the report was to communicate findings about the accessibility of services, the reasons and timing of early treatment exit, and the modifiable policy-related factors to treatment.
The team included the primary investigators of the research and my Health Communication Design MS students. Together we masterfully transformed the findings from a common academic paper into a digestible, actionable report for multiple audiences. The design elevated important qualitative research such as quotes from individuals with lived OUD experience and surveys from methadone service providers. Clear content organization and Philadelphia imagery humanized the urgency needed to increase harm-reduction and reduce overdose deaths in Philadelphia. The project team used the HCD framework to:
- Identify and understand stakeholders needs
- Define key insights and modes of delivery
- Ideate on creative design directions while complying with report standards
- Prototype and test drafts of the report to gauge structure, readability and comprehension
- Disseminate an innovative report that demands attention and response.
Could your organization benefit from human-centered design principles?
Inquire today about institutional facilitations packages.